Legal

Privacy Policy

Your data belongs to you. This policy explains what we collect, why, and how to control it.

Data we collect

  • Account data: email, display name, phone (if provided), country.
  • Verification data: identity documents you upload for KYC.
  • Financial data: deposit/withdrawal metadata, wallet addresses used to fund your account.
  • Betting activity: stakes, selections, results, bonus usage.
  • Support data: messages and attachments you send to our support team.

Device information

We log IP address, user-agent, coarse location and device identifiers for security, fraud prevention and analytics. This data is used to detect account takeover, multi-accounting and abusive automation.

Betting history & AI personalization

Your betting history trains personal recommendations — for example, alerting you to value bets in the leagues you follow. You can opt out from AI Settings. Aggregated, de-identified data may improve the shared model.

Cookies & analytics

We use essential cookies for authentication and preference cookies to remember your settings. See the Cookie Policy for detail and to change your choices.

Security

Authentication is protected by industry-standard hashing and short-lived session tokens. Row-level security isolates your data at the database level. Sensitive endpoints are protected by signed requests.

Data retention

Account data is retained for as long as your account is active plus the periods required by financial regulation. Support conversations are retained for up to 24 months. You may request earlier deletion of non-regulated data.

Your rights

  • Access — request a copy of your personal data.
  • Rectification — correct inaccurate information.
  • Erasure — request deletion where legally permitted.
  • Portability — receive your data in a portable format.
  • Objection — object to processing based on legitimate interests.

Account deletion

You can request deletion from Profile → Danger zone, or by contacting support. Regulated financial records may need to be retained after deletion; everything else is purged.

Contact

Questions about privacy? Contact us.